Privacy Policy

Last updated: May 2026

At CrownStream (“we”, “us”, “our”) we respect your privacy. This Privacy Policy explains what information we collect when you visit crownstream.co.uk or purchase a subscription, how we use it, and the rights you have over your data.

1. Information We Collect

When you place an order or contact us, we may collect: your name, email address, billing details, and the messages you send us. When you browse the site we automatically collect technical data such as IP address, browser type, device information, and pages viewed.

2. How We Use Your Information

We use your information to process and deliver your subscription, send activation details, provide customer support, prevent fraud, and improve our service. We may also send service-related emails about your account or order.

3. Cookies

Our website uses cookies to keep the site working correctly, remember your preferences, and measure traffic. You can disable cookies in your browser settings, but some parts of the site may not function properly.

4. Sharing Your Information

We do not sell your personal data. We only share information with trusted third parties that help us run the service, such as payment processors and email delivery providers, and only to the extent needed to complete your request. We may also disclose data if required by law.

5. Data Security

We use industry-standard measures to protect your information. However, no method of transmission over the internet is fully secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to access, correct, or request deletion of your personal data, and to object to certain processing. To exercise any of these rights, contact us using the details below.

7. Data Retention

We keep your information only as long as needed to provide the service and meet legal or accounting obligations, after which it is deleted or anonymised.

8. Children

Our service is not intended for anyone under 18 years of age, and we do not knowingly collect data from minors.

9. Changes To This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy, contact us at support@crownstream.co.uk.